An introduction to ChatGPT and how it is integrated with NDS Cognitive Labs solutions

What is ChatGPT and how does it work?

Generative artificial intelligence refers to algorithms such as ChatGPT that have the ability to create new and original content, such as images, text, audio, illustrations and videos. Through using this advanced machine learning technology, computers can produce fascinating and novel information, from music and art to entire virtual worlds. These technologies can learn and produce autonomously, without the need for constant human intervention.

ChatGPT is an artificial intelligence model created by OpenAI capable of processing both structured and unstructured data. This model has the ability to generate logical and relevant answers to a wide variety of questions and statements. In addition, it is designed to understand natural language in multiple languages and can interact with users in a way that simulates a human conversation.

The model has more than 175 million parameters trained on a large amount of text to perform language-related tasks from translation to document production.

How do we integrate ChatGPT with NDS Cognitive Labs solutions?

At NDS Cognitive Labs we specialize in delivering the highest possible value in the solutions we offer our clients, which is why we are combining extensive digital transformation expertise and implementation capabilities with artificial intelligence tools and platforms, including OpenAI's ChatGPT, making the value of this AI more accessible to maximize their business potential.

Our team has successfully integrated ChatGPT into solutions offered by NDS Cognitive Labs. One example is providing access to this technology through communication channels such as WhatsApp. This way, if a user wants to contact a company's customer service, our solution leverages ChatGPT technology to provide fast, clear and relevant answers, thus improving their experience and satisfaction. This integration permits users to receive answers in a faster and more convenient way by being present in this instant messaging application. In addition, the integration is able to analyze documents and provide more accurate document analysis and information to the user.

This integration allows functionalities such as:

• Obtaining general information from different sources
• Solving problems and doubts
• Analyzing databases
• Calculating financial information
• Accurately translating texts
• Analyzing feelings
• Summarizing books and other sets of texts
• Among others.
  

Challenges when integrating ChatGPT with our solutions

The NDS Cognitive Labs team has achieved the integration of ChatGPT with Whatsapp solutions within a week. One of the main challenges during the integration was to make the integration recognize the user's intention when making a query and thus provide a clear and relevant answer.

At present, changes are being made so that the information provided by the integration is even more relevant and natural for users, making this tool very accessible and simple for any user to use.

About NDS Cognitive Labs

With the largest technical talent pool in all of Latam, NDS Cognitive Labs drives technology growth and innovation through its proprietary community of 20,000 technology professionals trained in global standards. Leading the implementation of digital transformation and cloud-based solutions for global finance, manufacturing, retail, and hospitality organizations, NDS Cognitive Labs is co-located in Mexico and the United States, serving North America, South America, Europe and India with highly skilled technology teams trained in U.S. and global standards. With decades of experience, education, and training in advanced technologies, NDS delivers essential innovation and a collaborative team experience through its close partnerships with leading global technology companies such as IBM, Amazon, Microsoft, Google, Intel and more...

For more information on our services and solutions, please contact hello@ndscognitivelabs.com